Ontrack Moving

We had a nice experience with Ontrak. Office folks (Alexia) were very pleasant and communicated regularly. Folks got a little mixed up when we changed the move date by one day, but no problem sorting it out. Pricing was in the middle of quotes received. On the day of our move a 6 person crew showed up with Jonathan Andres as supervisor. They got everything loaded in one day despite having to use a shuttle to get from the house to the van on the street. We hired them for direct drive and they showed up on time the arrival day with 3 guys and Jonathan as supervisor again. Everything was unloaded, unpacked and moved into the house in 5 hours. A few items were left partially disassembled at our request as we needed to do some organizing before assembly was completed. With all the packing, shuttling, loading, unloading, unpacking and move in we had only one damaged item. A foot was broken off a storage bench but that was fixed in 10 minutes. Great job done by all.

Every moment with OnTrack for our CA to AZ move was professional and delightful. - from the in-person estimate, to the communication leading up to the big day, to the professional, kind, and detail-oriented team led by Eduardo. They treated our furniture, art and goods as if it were their own, wrapping everything carefully and then assembling for us in our new home. I couldn’t recommend them more.

Ontrack Moving was fantastic. Paul came out to survey our storage locker and apartment and provided a fair bid for a move from Burlingame, CA to Oak Harbor, WA. He was able to meet our timeline for scheduling the load in and the big, two day drive up north. On the load in day, four Ontrack guys came and took care of the storage locker in short order followed by clearing out the apartment. They were mindful of keeping under their gross weight, so unfortunately they had to leave about 1000 lbs of stuff behind. Then two movers - Nelson and Carlos (not three, as originally expected) made their way 880 miles north to our new house. They arrived on time and got their truck completely cleared out in just about three hours. They placed all of our furniture and personal items where they needed to be. It amazed us that what took four guys 4+ hours to pack took 2 guys only three hours to unpack. There was minimal breakage, thankfully. We know that's always expected. We had moving insurance to cover any really bad scenarios, but Nelson and Carlos were very careful with antiques, a 75" television, loads of boxes, dishes, etc. Their congenial, can-do attitude, coupled with the Ontrack office doing the planning behind the scenes made a complicated process basically stress free. We would recommend them for any residential long distance move. Their process was transparent, communication was clear, pricing was fair, and and professionalism was solid!

Eduardo and his team were absolutely amazing! They moved everything from our old house to our new place—which included carrying everything up three flights of stairs—without a single scratch or broken item. They were careful, efficient, and incredibly professional the entire time. They also took apart several pieces of furniture and reassembled them perfectly in our new home, which saved us so much time and stress. You can tell they really care about doing the job right. We couldn’t be happier with their service and would highly recommend Eduardo and his crew to anyone looking for reliable, hardworking movers.

I recently hired OnTrack Moving for our family’s relocation from Oakland to a storage unit in Santa Barbara, and I couldn’t be more pleased with the service we received. Mauricio and Victor handled our two-day move with exceptional professionalism and care. Both Mauricio and Victor as well as their Oakland crew, were incredibly polite and respectful throughout the entire process. They communicated clearly about timing, logistics, and any questions that arose during the move. Every item, from our fragile dishes to heavy furniture and baby’s toys, was treated with the utmost care. They took time to properly wrap and protect our belongings. Despite the distance between Oakland and Santa Barbara, they managed the logistics smoothly over the two-day period, keeping us informed every step of the way. I would absolutely recommend OnTrack Moving, and specifically request Mauricio and Victor if possible. Their attention to detail, respectful manner, and careful handling of our possessions made what could have been a stressful experience remarkably smooth. If you’re looking for reliable, professional movers who genuinely care about your belongings, OnTrack Moving is an excellent choice.

Ontrack Moving was a little more expensive than other movers, however, well worth it. They showed up on time and ready to go. The movers were quick and...

Ontrack Moving made what could've been a stressful day completely smooth and worry-free. I was behind on packing and had so much left to do last minute, but...

Worth it. I have done last 3 of my moves myself. This time I decided to go with ontrack moving. They literally copy pasted my entire apartment to the new...