OnDemand Movers USA

By far the best moving experience ever! Brian and Drake were AMAZING. I feel like the prices are fair and reasonable, and their experience really shows in the care they took with our items and how quickly they got things done. They were very professional, efficient and really nice guys. Ninu who we worked with on our quote is very professional and sweet also! We are definitely using them again in the near future.

I highly recommend Ondemand Movers. I called during the week to get estimates from different companies and they're reasonable in price. On Friday I was about to call back some of the companies I spoke to during the week and as soon as I sat down Ondemand Movers had called me and I asked if they had availability for the next day Saturday and they did. They said the movers would be here between 8:00-9:00 am. They showed up around 8:30. They sent me text messages to let me know they were on the way and another one to let me know they'd be there in 5-10 minutes. The movers were great. They moved fast and ended up working a couple hours longer than expected because it was a last minute move and we had them move more furniture than I originally told them. I would recommend them to anyone that is moving. Thanks to the 2 great men that moved us and the office staff that always followed up. Great customer service!!

I can say without hesitation that OnDemand movers are a breath of fresh air! Moving is stressful but with OnDemand you will quickly feel at ease. My 2 man crew lead by Brian were phenomenal! Professional, hardworking, honest and caring. I would recommend them to any and everyone! Looking for honest reliable movers.

I recently had the pleasure of using ondemand moving company for my relocation, and I cannot express how satisfied I am with their exceptional service. From the initial inquiry to the final delivery, every aspect of the process was handled with professionalism and efficiency. The team was punctual and arrived well-prepared with all the necessary equipment. They were not only diligent in packing and securing my belongings but also displayed a remarkable level of care, ensuring that my fragile items were handled with the utmost caution. Their attention to detail instilled confidence in me throughout the entire process. What I truly like about this company is their commitment to customer satisfaction. The communication was great– they kept me informed at every stage of the move. The pricing was competitive, with no hidden fees or surprises. Despite the challenges that can arise during a move, the team remained composed and professional. Upon arrival at my new location, the unloading process was just as smooth. The movers were efficient in placing each item in its designated room, making the unpacking process much easier for me. In summary, I wholeheartedly recommend this moving company to anyone seeking a reliable, professional, and stress-free moving experience. Their dedication to customer satisfaction, attention to detail, and efficient execution make them a standout choice. I am genuinely grateful for their exceptional service and will not hesitate to enlist their help for any future moves.

It is with deep sadness that I have to write such a bad review for Ondemand Movers USA. It has been three months since the movers moved my husband and I into our new place. Upon arrival, I was disappointed to see that the dispatcher sent one less mover than what we agreed on, and a truck that was too small. The movers that we got were kind, strong, and patient, they also moved pretty quickly. I appreciated their service and speed. They called their boss before beginning to move anything to let them know that I thought the truck was too small and they ended up having to take two trips, which they removed the charge from my bill since the dispatcher messed up. That's fine and I appreciated this... the biggest problem came in when one of the movers dropped my dining room table in the hallway of our building, causing significant damage to the wall and to our table. The other mover and I saw him drop the table and cause the damage, so there was no question about the incident happening or who caused the damage. The other mover told me he would document what happened in our file and it would be no problem to get this resolved and that someone from their office would contact me. After almost a month of not hearing from anyone, I started sending emails and no one was getting back to me or my building manager. Then I found their insurance company name on the COI. After filing a claim with their insurance, I finally heard back from Mike, the manager at OnDemand Movers and he made it seem like our building did something wrong by fixing the damages. Buildings do not wait forever to repair something, if your company wants to fix it your way and not be charged what a condo association charges then you actually have to contact us to discuss. After being passed around to their HR/ Claims person and getting ghosted several times, it is three months later and I have still not been reimbursed for my damages. Ordinarily, I try to be more patient with small businesses and support them whenever possible, but this is ridiculous. It does not take three months to reimburse someone for their damages. I've been told that the checks are lost in the mail, then received an offer to get a Zelle and we all know that Zelle is instant but I have not received that either. It's sad to say that I would not recommend this company to anyone.

Ondemand is by far the most inexpensive and most professional movers in Illinois. I highly recommend them.

It is with deep sadness that I have to write such a bad review for Ondemand Movers USA. As of today, it has been three months since the movers moved my...

THIS COMPANY IS FRADULENT AND LIARS! Read through their reviews and you will see that I'm not the only one that they were unresponsive to when it comes to...