Lanie Shores | 01/01/1970 from Google
Please DO NOT! DO NOT! use Superb Moving, especially if you are a young woman. I never leave reviews, but I feel compelled to share my experience.
This was my first time moving to NYC. We drove across the country, packed up a minivan with boxes and some miscellaneous items (no big furniture, no assembly needed), and just needed a couple of movers for 1-2 hours to help us carry everything up a five-floor walk-up. The quote was affordable, so it seemed like a good choice. I made it clear from the very beginning exactly what the job would entail and that there would be no elevator.
At first, all went well. The movers arrived on time and started helping. My dad had to return the rental car, leaving me alone with them. As soon as my dad left, one of the movers became aggressively confrontational about his tip. He was insistent that whatever I was going to tip was not enough, even though I had never discussed an amount with him. I felt extremely unsafe and I was worried my stuff was at risk. I ended up carrying a large amount of my stuff upstairs by myself because I was so concerned. I had to call my dad to come back because I was scared and he was being incredibly threatening and menacing. Funny enough, as soon as my dad came back, the mover didn't say another word to us about a tip. To be clear, we always intended to give AT LEAST 20% because that's the right thing to do. In the end, we tipped them even more than 20%, because it was a tough job and we appreciated the help. But the way I was treated by him, solely because I was a young woman, was completely unacceptable. I would not recommend this company to anyone, and I hope my experience helps other women avoid the same situation.
Bob Vlad | 01/01/1970 from Google
Very happy with the job done by Superb Moving. I'm a repeat customer. They are very professional and all items were handled with care and arrived at the destination safely. They consulted with me on how I wanted things arranged at the new location and were very accommodating. Would recommend!
Nye | 04/02/5055 from Google
10/10!!! 🌟🌟🌟🌟🌟I had an excellent experience with Superb Moving! I reached out and received a response and quote immediately for a request to move a couch and small desk. Although I initially reached out in advance to schedule the move, I hadn’t finalized the arrangements. I followed up on the morning of the move to check if it was still possible. Despite the last-minute follow-up, they accommodated me without any difficulty and (no extra or hidden fees). The movers were punctual, professional, and handled everything with great care. A special shoutout to George, who was truly incredible throughout the whole process—friendly, efficient, and committed to ensuring everything went smoothly. I couldn’t have asked for a better moving experience and highly recommend them for any moving needs!
Seongheon Yoon | 01/01/1970 from Google
I was extremely happy with the service end-to-end. The booking process was straightforward (no hidden fees!) and George from Sales was very responsive. On the moving day, Billy and the team arrived early and were very, very efficient with their job. The whole team really made my moving process much easier than what I had feared.
Yes, the moving crew tend to expect higher tips than usual, but I was happy to give a generous amount since the quote was very reasonable (at lease 20% lower than other moving companies) and the service was phenomenal.
Abdel Jijane | 01/01/1970 from Google
Had to move a 1BR, and the crew was on time, effective, cautious (wrapping things), and clearly communicating (from quoting to booking and amends, to the actual move).
Joe Luis was the head crew, i recommend him warmly. Simple no thrills, efficient and fairly priced.
Nakia A. | 01/01/1970 from Yelp
I used Superb Moving in my first "big girl move" in Brooklyn and had Phillip & Surgio. They were truly amazing that I used Superb Moving again for my next...
C A. | 01/01/1970 from Yelp
The movers were great! They moved me in March. I would use them for any moving job. Responsible, reliable, and they helped alleviate any stress I had due to...
Sunny K. | 01/01/1970 from Yelp
I used this moving service to move from Upper East Side to Brooklyn and they did a stellar job!!
Two guys came and they actually came 1 hour earlier than...