| 01/01/1970 from Move Matcher
provided all my information address etc. and confirmed… they argued with me on the phone once I was able to contact the supervisor claiming they called me but I have nothing. What was the point of confirming the night before ?! nnFurther more the main mover guy was extremely rude and had a horrible attitude when moving my items around which was making me feel uncomfortable, the other young man was great and tried his best to do his job with the other guy who has attitude. Overall they moved my stuff but it wasn’t professionally and they had a horrible attitude what was the point of confirming and setting this up with a time for them to show up late and to do a half ass. :/ it was extremely expensive which I don’t mind if the job was done professionally. (Which it wasn’t) nnMy husband with the owner on the phone who said he would call us back to fix the situation and never called us back! It’s been a week! I tried to get the situation fixed! Or at least a partial refund for the time that I spent waiting and the horrible attitude that their workers had it was very inconvenient and threw off my whole day because of the time situation and the attitude was just very unprofessional. nnI will be leaving a review on all social media platforms as well as the BBB I hopes nobody wastes their time with this company. nn1 STAR ⭐️
| 01/01/1970 from Move Matcher
SHOWED UP OVER AN HOUR LATEnMOVERS HAD HORRIBLE Attitude and was nagging the whole time I confirm the night before my address and all my information I picked this company to avoid issues and had nothing but issues the owner was supposed to give me a call back to fix the issues and never did it’s been a week I really recommend do not waste your time with this company. Extremely unprofessional and LATE!! They’ll make u wait and do not answer your calls. I waited an hour and nobody would call or answer me.
| 01/01/1970 from Move Matcher
I hired John Ferguson to move my household after reading excellent reviews. I have been beyond disappointed. First, he sent a 3 man crew to move a 3,192 sq ft house with a 500 sq ft casita with only a local truck and trailer. After 2 loads for both the truck and trailer, all goods were not moved and I had to hire someone else to finish. None of his employees could back a trailer. They hit my gate and messed it up. One of my friends fixed it when Mr. Ferguson did not. While unpacking, I discovered 3 pieces of treasured pottery broken. Two pieces were very delicate pottery crosses. I told his employees I would pack those. Well, they put them in bubble wrap on the BOTTOM of a box with a lamp and an I-Robot on top. One is absolutely shattered. They put a pottery bowl in a box of heavy vases, with very little wrapping; it's in too many pieces to repair. Mr. Ferguson's response was for me to glue it back together. And, a portion of my Stickley library table is missing. He has failed to respond to my text regarding that. I cannot recommend John Ferguson Moving & Storage.
Laura Valdez | 01/01/1970 from Google
I had a fantastic experience with John Ferguson from start to finish, the team was professional, efficient, and incredibly careful with all of my belongings. They arrived on time, worked quickly, and made the entire moving process stress-free. Every item was handled with care, and nothing was damaged or lost. The crew was friendly and respectful, and their communication throughout the move was excellent. I highly recommend John Ferguson Moving and Storage Co. to anyone looking for a reliable and trustworthy moving company. Thank you for making my move so smooth!
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A. Sylvia T. | 01/01/1970 from Google
We highly recommend John Ferguson Moving & Storage in El Paso, TX. It's stressful finding and hiring movers, and that's why I wanted to leave this review. Ferguson Moving is wonderful to work with. Their staff is friendly, and they communicated with us every step of the way, from the quote to making sure everything went well after the move. Mike and Jolley are outstanding movers! They are experienced, efficient, and have positive attitudes, which made the move very pleasant. A huge thank-you to Mike and Jolley, and to the entire Ferguson team. We will be calling you for future moves! -JT and AT
John Dickason | 01/01/1970 from Google
Everything associated with our move was handled perfectly by John Ferguson and his team. Every issue you can think of involving the move, and lot of things not directly involving the move were handled seamlessly and all our stress just disappeared. At the new location Marcus handled the unload and set up with no issues whatsoever. The crew with the move - packing and unloading - were quick and efficient. This is a great company and awesome group of people taking care of everything in one of life's most stressful events. No damage and just great service. Highest recommendation.
Stefan Dworak | 01/01/1970 from Google
I can’t say enough good things about John Ferguson himself, his workers and his company. John first came to our house for an estimate. He was on time and the estimate he gave me was almost exactly what the final total for the move was. John was then very accommodating as we had to reschedule the move not once but twice due to delays on our end.
When moving day arrived the workers who came were like a machine. They worked non stop for over 12 hours. I was skeptical the move could be accomplished in one day but I’m very glad I was proven wrong. All the furniture, boxes and especially my kids playground set arrived in great shape and was reassembled by his movers.
All in all it was a great experience. I hope we are in our forever house but I know if I ever need to move again, John Ferguson will be my first call.
enrique mata | 01/01/1970 from Google
This is the most professional moving company I’ve ever worked with. They handled my furniture with great care and took extra precautions to protect my walls and floors, ensuring nothing was damaged. Their commitment to quality and customer service is truly outstanding. Despite my constantly changing schedule, they were incredibly accommodating. I highly recommend this moving company!
Javier M. | 01/01/1970 from Yelp
They took care of all our moving needs. I wish I could remember the names of the guys on the crews who helped us move. I want to say thanks and we really...
Sylvia C. | 01/01/1970 from Yelp
If I could give zero stars to JOHN FERGUSON MOVING & STORAGE, I would!
We hired JOHN FERGUSON MOVING & STORAGE to move several pieces of furniture to our...
Melissa M. | 01/01/1970 from Yelp
Always professional and on time. They were very careful with all our belongings. Everything was carefully wrapped and loaded into and out of the truck....